Privacy & Cookie Policy | Indigo Unified Communications
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INDIGO UNIFIED COMMS PRIVACY AND GDPR POLICY

Who Is Collecting The Data?

Indigo Unified Communications are an IT & Communications company based in the UK. We are a registered in Scotland under company registration number SC599200. We are controller and responsible for the personal data that we collect from you.

Your privacy is very important to us at Indigo Unified Communications.

The Data We Collect

Aggregated

We collect numerous types of data. The first type of this data is called Aggregated Data. This datais statistical, and cannot be used to identify an inpidual. An example of this data in use, is for measuring the number of visits a page of our website gets over a specific time period. Aggregated Data may be derived from personal data, but loses any identifiable features in the process, and therefore becomes Aggregated.

Personal Data

Personal Data is any data that can be used to either directly or indirectly to identify a person. Personal Data may be collected by Indigo for numerous reasons, however we will treat it with the strictest confidentiality and ensure that we are compliant with the GDPR law.

Personal Data may be collected by us after direct interaction with you, such as if you have provided your data to us through signing a contract, as a business partner, if you are applying by a job or if you have given consent to receive marketing communications. Personal Data may be collected about you from our partners if it is related to the provision of services. Your personal information will only ever be used for the purpose with which it was collected unless you have consented for the data to be used for other purposes.

Use of Personal Data

Personal Data may be used for multiple reasons. In the event of an unpaid/disputed account by a customer, personal information will be forwarded to our appointed third party debt recovery or legal representatives to proceed on the grounds of legitimate interests to recover the account.

Marketing

We may use your personal data in order to craft and send unique marketing communications. Personal Data will only ever be used to send marketing communication if the inpidual has consented to receiving the data. Personal Data may also be shared with third part Customer Relationship Management and Automated Email Marketing Systems.

Service Related

In order to correctly fulfil our service with you, we may need to collect personal data and send information toward an inpidual such as invoices or service agreements.

Request Data

To access the Personal Data we hold on you, please send an email requesting this to our Data Protection Officer at dpo@indigounifiedcomms.co.uk. We will attempt to respond to requests within 1 month. This service is generally uncharged, however if the requests are unfounded, repetitive or excessive then fees may be incurred.

Cookies

Cookies are small pieces of information that are used to collect information from a browser. Cookies collect information on things such as use of the Indigo website, speed of connection, and IP Address. We will never use the IP address to personal identify an inpidual.

We use cookies to:

  • Analyse web traffic using an analytics package
  • Identify whether visitors have signed in to www.indigounifiedcomms.co.uk
  • Test website content
  • Store preference information
  • Re-Market services to inpiduals


Cookies do not provide access to visitor's computers or any information that is not specifically shared.

Data Retention

Should any of the personal data we hold on you change, please notify us so we can ensure we hold accurate and current data.

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